I’m your technology-consultant for Macintosh computers, iPods and high-tech gear.
I can help get your technology systems running smoothly and harmoniously.

MacSupport is on-site Macintosh help, private training and Apple technical support for people and small offices that use Macintosh computers or want to switch to one. I'll come to your home or office in San Francisco, Marin County and the Bay Area, and restore your sluggish Mac to its virgin speed, fix any problem and/or upgrade your system. I will create, optimize or upgrade your wired or wireless network to work smoothly and transparently. I’ll tutor you to use OS X effectively and show you the special features and programs that make the Mac a superior computer for your particular usage. I’ll also synchronize any of your other high-tech devices to work as a life-style supporting system.

New-user, techno-phobes, seniors, busy people (with more important things to do than study computers), people who don’t like to read manuals and people who have just switched to Mac are welcome clients.

I can help bring the pleasure back and take the frustration out.

I've been certified by Apple.

 Areas Addressed:

• Fix problems with your network, printer or any of the strange and baffling occurrences that can happen with computers
• General maintenance and “housekeeping” that needs to be done regularly to keep any computer running fast and reliably.
• Upgrade Software and/or computers and equipment
• Create a wireless or wired connection to the internet, your printer and/or stereo or to other computers
• Enable your laptop to connect to public wireless networks
• Repair corrupted files and directories, which show up as slowness and a variety of troubles and message alerts
• General training; I can assist you to establish efficient processes, customize your computer to your needs and show you keyboard shortcuts to speed things up
• Discuss and install some of the clever little applications that integrate your Mac into your life
• Upgrade and purchasing support
• Work with you to create a back-up strategy

 ARE YOU BACKING UP YOUR EMAILS AND EMAIL ADDRESSES ALONG WITH OTHER IMPORTANT DOCUMENTS?

How much time would it take and how much would it disrupt your life if your Hard Drive crashed?

 IT DOES HAPPEN. ~ Be Prepared!!!

IT MAY BE TIME TO INSTALL LEOPARD!

Apple's latest Operating System, Leopard, is terrific. Released in October, it has now had 2 major adjustments and several security updates. It is solid, stable and mature and it's time to move up if you are using a system older than Tiger. Apple calls it the world's most advanced Operating System and they're right.

Time Machine is Leopard's flagship new feature and is a great example of Apple taking care of its users with innovation and style. They had found that only 26% of their users did any backup and only 4% did a regular, scheduled backup. Time Machine changes that. With an external hard drive, Time Machine automatically backs up your computer every hour, enabling you to restore your whole computer, if your hard drive crashes, or restore specific files and documents that have been accidentally lost or even revert to a previous version of a document.

The Spotlight search feature, has been refined and is fabulous. I find that it has changed the way I organize my whole computer! Mail has had a significant upgrade that now includes stationery and a sweet and easy way to add details to Address Book entries.

There are many other obvious features and then significant changes “under the hood” make sense and make using your computer easier, such as combining the Print Dialog window with the Page Setup window, making it easier to setup a new printer, networking with other computers on your network, configuring Mail
System requirements are a Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor

I install a small application, Mac HelpMate, on your computer, which includes my contact information and which allows you to invite me to view and work on your computer remotely from my office. This is a great tool for both repair and for teaching.

 

Call me at 415-927-2289 or email MacSupportX@mac.com

I’m your technology-consultant for Macintosh computers, iPods and high-tech gear.
I can help get your technology systems running smoothly and harmoniously.

I’d love to work with you.

Call me at 415-927-2289 email: MacSupportX@mac.com. I can help get you and your Mac running faster and more harmoniously. Let's work together!